The Project Mangler on Forecasting Support Costs

December 10, 2007 from Project Smart: Project Management Articles

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Did you know that maintenance accounts for 50% to 80% of the overall product cost? Well, it does! And while most project managers are fairly good at sizing new product features, many are terrible at estimating the effort required to support a product once it becomes generally available. As a result, maintenance projects are inadequately staffed, companies can't respond to customer requests in a timely manner, and products never reach payback.


This article is syndicated from Project Smart: Project Management Articles . The original article is available here. Read more in Project Management News, Project Smart .

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