The organized disorganizers
June 21, 2006 from The Practical PM
Have you ever met a manager that left you walking away with more uncertainty than you started out with? Or have you walked away clear and certain on your objectives and expectations, dove in headfirst, and proudly delivered your product only to be dismayed as you discover the deliverables were not in line with said expectations? Very often, they'll point to some bullet in some list they created from a conversation you had in which they did not understand a piece of information, leaving you with a defensive mode and trying to re-iterate your past communication, which seems to appear merely as a bad excuse.
As a good practical program manager, I often find myself disorganized as I take on bits and pieces of "disorganized stuff"... But that's the strength of a good program manager.
Take away those pieces that leave others confused and unclear, and take responsibility for them, so that they are free to get the real work done. Sure...your left with an ambigous mess of uncertainty and issues, but that's your job!
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