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ITIL V3 Certification credit system finalized

November 21, 2007

Press Release: APM Group The Chief Examiner for the ITIL Qualifications Scheme, Sharon Taylor, has released the final details of the credit system associated with the new ITIL V3 qualifications. Each V3 certification has been assigned a numerical credit... Read more...

APMG present cheque for £100,000 to itSMFI in support of IT service management community

November 20, 2007

Source: APM Group On November 13 2007 the APM Group (APMG), which is responsible for the ITIL® qualifications scheme, handed over a cheque for £100,000 to Sharon Taylor, the itSMF International Chair designate. The exchange took place at the 16th IT... Read more...

Networking (part 2)

November 19, 2007

The other event I attended recently was hosted by the British Computer Society’s North London branch. ‘ITIL deliver – can you manage IT?’ was held at the Learning Tree International offices near Euston Station. My experiences of Learning Tree... Read more...

itSMF Conference, v3 Qualifications and News

November 14, 2007

Well I've just returned from this year's itSMF conference '[R]evolution?'. I've mixed feelings about it this year as I felt that the quality of some of the seminars wasn't as high as last year. Perhaps I was unfortunate in my selection of which I chose... Read more...

ITIL Refresh News 4th Edition

November 14, 2007

Source: TSO Welcome to the 4th and final edition of ITIL Refresh News. ITIL Refresh News first published in November 2006 offering the community with the official news on every aspect of the refresh, straight from the source. Now in its 4th and final... Read more...

Mike Rosen of Cutter reviews my book

November 9, 2007

Many thanks to Mike Rosen for this review & to Cutter for reprint permission. ================================= This review originally appeared in the Nov. 7, 2007 Cutter Consortium Enterprise Architecture Advisory Service's E-Mail Advisor. Reproduced... Read more...

itSMF International forges ahead with its ITSM Library, supported by Van Haren Publishing and others

November 7, 2007

The Chairman of itSMF International (itSMFI) Brian Jennings has announced that itSMFI, in conjunction with one of its key publishing partners, has acted to clarify any confusion in the market regarding the publication of two books by Van Haren Publishing... Read more...

itSMF Macedonia becomes 46th member of the itSMF Community

November 4, 2007

The itSMF International Executive Board have approved the Chapter of Macedonia as the 46th member of the itSMF community. The Founding meeting and Launch event on 3rd October 2007 was opened by Mr. David Wheeldon, from UK, who is a former president of... Read more...

ITIL Manager Bridge Delayed

October 29, 2007

When you get out of the habit of something it's very easy to let things slide. Had a great holiday so now it's time to pick up the blog habit again. If anyone's still reading - thanks for sticking around!This month the APMG has announced that the ITIL... Read more...

ITIL Refresh News - Get your questions answered in the November 2007 edition

October 28, 2007

Source: TSO Do you have any questions regarding ITIL V3? In the next edition of ITIL Refresh News, publishing Monday 12 November, the team will be attempting to answer as many of your questions as possible. Please submit your questions here .  Read More →

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