Service is a Science, Study and Improve It

November 30, 2007 @ PMThink! Project Management Thought Leadership from Frank M

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Interesting move in the global landscape ... Singapore collaborates with IBM through a network of universities and industry partners to innovate in service management. Education in the science of services is planned. ... ... "The collaboration aims to develop a new breed of service scientists and service entrepreneurs who understand service systems, are trained to enable efficient and


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