Project Portfolio Management - Role Play part 4 (The Customer)

October 10, 2007 from Project Portfolio Management Today

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In the continuing discussion of the roles relevant to PPM, I'd like to spend some time on the PPM Customer. The customer of the PPM solution can take many forms, but perhaps the simplest way to describe the PPM customer is to say that these people are the recipients of the combined project outputs. These customers can be typecast is several ways, but there are perhaps four that are the most prevalent: - Product consumer external to the organization - External to the department but inside the


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