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ITIL is cool and refreshing

February 4, 2008 @ Better Projects from Craig

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In case you are not familiar with here are some resources for you to go do your own research.

(I got this picture from a post about for small-medium businesses called ITIL is Essential.)

1. The official ITIL homepage
2. A paper on ITIL based help desks
3. ITIL Overview/FAQ
4. Criticisms of - The IT Sceptic
5. A public ITIL wiki



This article is syndicated from Better Projects . The original article is available here. Read more in Better Projects, Project Management News .

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