February 11, 2008 – Did You Get What You Wanted?

February 11, 2008 @ Cutting's Edge Project Management from Thomas Cutting

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It was the perfect gift. Our daughter’s CD / Cassette player stopped functioning in time to add it to the Christmas list. We found just the right one on line for about $60. Unfortunately by mid-January it quit. It didn’t start skipping or playing songs backward, it simply refused to turn on. We contacted the company and sent it back: $19 shipping and $6 handling fee. Within two weeks a new one


This article is syndicated from Cutting's Edge Project Management . The original article is available here. Read more in Cutting's Edge Project Management, Project Management News .

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