itSMF Conference, v3 Qualifications and News
November 14, 2007
Well I've just returned from this year's itSMF conference '[R]evolution?'. I've mixed feelings about it this year as I felt that the quality of some of the seminars wasn't as high as last year. Perhaps I was unfortunate in my selection of which I chose... Read more...
Dream, Think, Act!
November 7, 2007
For awhile there I forgot that my blog is also about personal development but today I was reminded that there's more to life than IT Service Management (hard to believe, but there you have it!I came across an inspirational blog, the content of which is... Read more...
ITIL Manager Bridge Delayed
October 29, 2007
When you get out of the habit of something it's very easy to let things slide. Had a great holiday so now it's time to pick up the blog habit again. If anyone's still reading - thanks for sticking around!This month the APMG has announced that the ITIL... Read more...
ITIL v3 Launch Video
August 14, 2007
If you didn't manage to attend the ITIL v3 launch in London and the presentations weren't enough for you, you can now view the morning and afternoon sessions on your pc. Thankfully there are bookmarks to skip to the sections that you may be interested... Read more...
Little v2 vs v3 presentation
August 13, 2007
I came across a little presentation video today on the ILX website which I think nicely summarises (at a high level anyway) some of the differences between v2 and v3. If you don't have time to explain them to someone, just send them the link then let... Read more...
ITIL v3 Launch Presentations
June 29, 2007
Once again I must apologise for the lack of posts. I've not even had time to read my brand new ITIL v3 books. Off on holiday for a few weeks so I should come back refreshed and ready for blogging action!In the meantime, the itSMF have published the... Read more...
ITIL Refresh v3 - Qualification Scheme
June 5, 2007
Bruce: And what do points make?The ITIL Imp: One small step for the individual up the career path for IT service management professionals! (Doesn't quite work does it? ;) )Today I attended the ITIL v3 Launch in London and I promise to write up my thoughts... Read more...
Women and the long hours culture
June 2, 2007
Unfortunately I wasn't unable to attend the "Raising your profile for a successful career in IT" event hosted this week in London by WIT (Women In Technology) in association with Microsoft. If any of you did I'd be interested to here what you thought... Read more...
ITIL Refresh v3 - Qualifications Update
May 4, 2007
I attended a webinar hosted by Axios systems yesterday and was pleasantly surprised to hear some information direct from the horses's mouth (Chief Architect Sharon Taylor) that I had not heard previously. Today I will focus on the key qualification related... Read more...
ITIL Refresh v3 - Qualifications
May 2, 2007
At the BCS SMSG Carol Hulm mentioned a possible 3 tier structure for ITIL v3 examinations. Today this has been confirmed in a statement from Richard Pharro of the APM Group.The levels proposed are: * Basic Level equating to V2 Foundation * Management... Read more...