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Aging workforce: one more argument for config/portfolio management?

February 25, 2006 @ erp4it from alphasong

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The looming mass retirement of baby boomers has many HR professionals increasingly concerned. IBM has started devoting considerable attention to this, e.g. http://www-1.ibm.com/services/us/index.wss/ibvstudy/bcs/a1009193?cntxt=a1005263.

This may be a marketing opportunity for various configuration management products, which could position themselves as enablers for IT succession planning. The knowledge of experienced staff needs to be captured somehow... we did a lot of this during Y2K, but didn't put it in structured formats, nor back it with maintenance processes.

-Charlie


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