Project Managers: Don’t Get the Point!
April 29, 2008
Sometimes Project Managers just DON'T GET THE POINT. And in this case, that's a good thing.Mind you, I'm not referring to "getting the point" in the sense of understanding, rather I'm referring to getting point estimates. Here's the deal. You have a project... Read more...
Service Desk Defined
April 29, 2008
A good, yet challenging, definition of the service, or help, desk. ... ... "Service Desk Definition: - resolves 60% or more of incoming incidents and requests without any escalation - improves customer satisfaction significantly, when first level... Read more...
Cross-border reading list
April 28, 2008
Enjoyed the series on managing international projects? Here is some further reading that you might like: Emotional Intelligence for Project Managers, Anthony Mersino (Amacom, 2007) Polyglot Dictionary of Project Management Terms, John Bartlett (PMToday.co.uk) Managing... Read more...
04/28/08 Tip of the Week: People Management Skills: Tip 5 - Acknowledge end results achieved.
April 28, 2008
At a psychological level, employees value and need acknowledgement of their work, both good and bad. Acknowledgement should not interfere with the employee manager relationship, rather it should enhance it. Seek to understand and acknowledge both the... Read more...
BABOK Review: Now it’s your turn
April 28, 2008
Version 2 of the BABOK is open to all to review.There are a bunch of us who have done an intensive review of one or two chapters, but anyone can download the draft of the BABOK version 2 and provide feedback via the IIBA's online survey.Access them here;... Read more...
April 28, 2008 – Them’s Fightin’ Words!
April 28, 2008
Choosing the wrong words can start a fight. I vividly remember conducting a PMO status meeting with upper management in which I nearly started a brawl without meaning to. While reporting the results of a recent project audit, I made the observation that... Read more...
Project Management And The Fish Pond
April 28, 2008
For those who missed it: the world is changing. We are global, diverse and confused. This is not your grandfather’s earth. It is not even your daddy’s earth. Economic powers are shifting; you are now working with people from all over the globe.... Read more...
Program Management Academy to sponsor first public course in Oregon
April 28, 2008
The Program Management Academy (www.programmanagement-academy.com) has announced a public course entitled "Achieving Improved Business Results with Program Management", to be held during June 4-5, 2008 in Portland, Oregon, USA. Subtitled “what you... Read more...
Project Fields and Their Descriptions
April 28, 2008
Modifying your Project views just got a little easier. Deciding on what field (column) to add is sometimes a hit or miss proposition. Many of the fields sound the same. After all, you don't want to confuse the BCWS field with the Budget Cost field. Now... Read more...
ESC Lille announces EDEN seminar on the Nine Schools of Project Management at summer workshop
April 28, 2008
ESC Lille and the European Institute for Advanced Studies in Management (EIASM) have announced a summer workshop to be held at the French business school's campus in Lille, France. ESC Lille's workshop in Project Management, now in its eighth year, will... Read more...