ITIL v3 Launch Presentations
June 29, 2007
Once again I must apologise for the lack of posts. I've not even had time to read my brand new ITIL v3 books. Off on holiday for a few weeks so I should come back refreshed and ready for blogging action!In the meantime, the itSMF have published the... Read more...
Reporting with Rational Portfolio Manager Version 7.1
June 28, 2007
Learn about the benefits and options of the more flexible and adaptable reporting tool introduced in IBM® Rational® Portfolio Manager Version 7.1. You can now use external relational databases to store and manipulate your data, and you can choose... Read more...
Agile Interfaces – PMO Integration
June 28, 2007
I spend a fair portion of my time working with Project Management Office (PMO) and Project Support Office (PSO) groups helping them integrate agile methods. One simple concept I’d like to outline today is the idea of Agile Interfaces. Agile methods... Read more...
ITIL v3 restores Data and Information Management
June 28, 2007
My ITIL v3 books arrived a couple days ago, so now I can start posting about this important material. First comment: ITIL has restored Data and Information Management as an element of the Service Design volume. This is not a new topic for ITIL; the ITIL... Read more...
Point 13 – Deming in Project Management
June 27, 2007
Training Not Related to Job/Task In order for continuous improvement to become organizational culture, it must also become a personal goal for every employee. Self-improvement should not be limited to immediate application, that would be an example of... Read more...