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Guide to IT Service Management

October 22, 2005

Updated: This book is available through Amazon UK: http://www.amazon.co.uk/exec/obidos/ASIN/0201737922/itsmportal-21/026-8271473-1747613 The Guide to IT Service Management is an exhaustive compendium of much industry-leading thought on all aspects... Read more...

Server Side Scheduling

October 17, 2005

As we begin each product cycle, we take a look at customer feedback from users of the prior version + folks in our Beta program. With Project 2002 and 2003, customers were fairly unanimous in wanting to eliminate the "round-tripping" of actuals through... Read more...

SIM, AITP, and other IT professional groups

October 15, 2005

I thought that the Society for Information Management was getting more ink than usual lately (example); their "SIM in the News" page confirms this with a dramatic spike this month. Are they on a publicity push? We do need a general-purpose IT... Read more...

Human Resources Management

October 12, 2005

Hi,The art/science of managing people on a project environment is one of the most important aspects of project management. The project team quality is as good as the quality of the actions of the individual team members, in the sense that if you have... Read more...

Human Resources Management

October 12, 2005

Hi, The art/science of managing people on a project environment is one of the most important aspects of project management. The project team quality is as good as the quality of the actions of the individual team members, in the sense that if you have... Read more...

Built on WSS

October 11, 2005

When we began P12, we started with thinking how we could improve performance and scalability, move Project Server extensibility to a "standard" Microsoft toolset, and take some of the complexity out of configuring Project Server farms. After about 6 months... Read more...

ITIL @ U of MN; excellent config paper

October 10, 2005

The University of Minnesota (my alma mater) has developed quite a strong ITIL offering through its College of Continuing Education. This resources page includes podcasts and white papers, including a good one on configuration management by a senior Carlson... Read more...

Dr. Arnon Rosenthal

October 10, 2005

Those of you particularly concerned with data architecture may want to check out Dr. Arnon Rosenthal's work; I just re-visited his site tonight and was reminded of the uniformly high quality of this man's research and thought. I found his recent work... Read more...

Reporting

October 4, 2005

Project 12 expands the range of, reports supported on Project Server ... and greatly simplifies the process of building reports on Project Server. Let's start with Project Server 12's database architecture. Project Server 12 has four databases:... Read more...

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