Letter to Parry Aftab
August 28, 2004
(Parry is "The Privacy Lawyer" for Information Week and has called for the creation of a "Data Map" to manage privacy.) Hi Parry, I enjoyed your article "It's time to build a data map." I have referenced it favorably on my weblog www.erp4it.com. My... Read more...
Couple new vendors
August 28, 2004
Tideway: "Tideway Foundation automatically tracks crucial server, database and application interdependencies previously un-economic to map. It is the cornerstone of any effective service-oriented architecture." Sounds like an Appilog/Relicore/Troux competitor.... Read more...
20,000+ hits
August 28, 2004
This weblog passed the 20,000th cumulative hit (in about 10 months) sometime last week. Thank you for all your interest and all the supportive emails! I do try to answer what I receive, so stay in touch. Read More →
IT lawyer calls for “Data Map” to manage privacy
August 28, 2004
A must-read article for the data managers among us. From an ITIL perspective, clearly points up why you can't separate metadata management from configuration management. You have to know both what the data is, and the configuration relationships of the... Read more...
An ITIL conflict of interest?
August 27, 2004
One little-appreciated issue with ITIL/ITSM suites is the question of who, within the enterprise, owns and operates them. Consider this: Who owns your financial processes? Probably your Finance group. But who owns your General Ledger system? Probably... Read more...
Presentation for Fall ITSMF
August 4, 2004
My presentation for this fall's ITSMF is here. Read More →