Been translated into Russian
July 8, 2004
My review of the ITIL Application Management volume Part 1 and Part 2 have been translated into Russian here. Kind of cool to see my name in Cyrillic characters. Read More →
ITSMF 2004
July 6, 2004
FYI all, here is a conference I'll be speaking at (dedicated presentation and a panel appearance): http://www.jupiterevents.com/itsmf/fall04/ I'm quite proud to have gotten "metadata" explicitly onto the ITSMF agenda. -Charlie Read More →
BMC releases new config/change tools
July 1, 2004
Interesting news here. A "standards-based CMDB?" Which standards? Read More →
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