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Been translated into Russian

July 8, 2004

My review of the ITIL Application Management volume Part 1 and Part 2 have been translated into Russian here. Kind of cool to see my name in Cyrillic characters.  Read More →

ITSMF 2004

July 6, 2004

FYI all, here is a conference I'll be speaking at (dedicated presentation and a panel appearance): http://www.jupiterevents.com/itsmf/fall04/ I'm quite proud to have gotten "metadata" explicitly onto the ITSMF agenda. -Charlie  Read More →

BMC releases new config/change tools

July 1, 2004

Interesting news here. A "standards-based CMDB?" Which standards?  Read More →