02/06/06 Tip of the Week. Managing PMO Processes: Tip 7 - Recognition for process improvement.
February 6, 2006 from Mark Perry
How do you recognize project managers? Most of them are every good at what they do and it is expected that they will manage projects well. One approach that more and more PMOs are adopting is to provide incentives and recognition for process improvement and process ownership. Rather than experiencing the same difficulty over and over again, recognition and incentives for process improvement encourage and reward project team members to get involved. The end results are not just lessons learned documents, but practical improvement suggestions to streamline processes, improve best practices, and eliminate defects and waste. As Edward Deming put it, “Fix the process and you fix the problem.”
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